Co-owner of A-Tech Appliance Parts and Service and B&B Appliance Service and has been in operation for nearly 15 years. He has a PSA Master Technician certification and has completed manufacturer training on all brands of appliances serviced by A-Tech.
Pete “Paulita” is the co-owner of A-Tech and manager of our B&B Appliance Service location in Van Buren. She has been with A-Tech for 12 years and is married to Don. They have 2 children and Pete enjoys motorcycling and scuba diving with her husband as well as crafts and art projects.
Lacy is all about customer service. She schedules service with customers, coordinates the techs service routes each day as well as making sure they have the parts they need that day for service. Lacey has been recognized for outstanding customer service by A-Tech several times and is married.
Heidi has been with A-Tech for 4 years and is responsible for integrating service calls into the accounting system as well as warranty claims and service. She has been recognized for her outstanding customer service at A-Tech.
Farhad has run the parts counter for A-Tech for 14 years! He has been recognized many times over the years for his excellent customer service. Farhad is married with one child and enjoys spending time with his family.