OUR TEAM
Don
Co-Owner
Co-owner of A-Tech Appliance Parts and Service and B&B Appliance Service and has been in operation for nearly 15 years. He has a PSA Master Technician certification and has completed manufacturer training on all brands of appliances serviced by A-Tech.
Pete
Co-Owner
Pete “Paulita” is the co-owner of A-Tech and manager of our B&B Appliance Service location in Van Buren. She has been with A-Tech for 12 years and is married to Don. They have 2 children and Pete enjoys motorcycling and scuba diving with her husband as well as crafts and art projects.
Lacy
Customer Service
Lacy is all about customer service. She schedules service with customers, coordinates the techs service routes each day as well as making sure they have the parts they need that day for service. Lacey has been recognized for outstanding customer service by A-Tech several times and is married.
Heidi
Customer Service/Accounting
Heidi has been with A-Tech for 4 years and is responsible for integrating service calls into the accounting system as well as warranty claims and service. She has been recognized for her outstanding customer service at A-Tech.
Farhad
Parts Specialist
Farhad has run the parts counter for A-Tech for 14 years! He has been recognized many times over the years for his excellent customer service. Farhad is married with one child and enjoys spending time with his family.
Paul
Technician
Paul is one of A-Tech Appliance’s service technicians and brings 17 years of experience to the company. Paul is a Whirlpool Preferred Service tech and has already been recognized for outstanding customer service by A-Tech.
Aarron
Technician
Aarron is one of A-Tech’s appliance service professionals working in the Little Rock area. Aarron went to Crowley Ridge Tech School in Forest City Arkansas for appliance repair training. Aarron is a Whirlpool Preferred Servicer and has been recognized for his outstanding customer service by A-Tech.
Kyle
Technician
Kyle is one of A-Tech’s appliance service techs in the Little Rock area. He comes from the commercial restaurant service field with a lot of knowledge that pertains to our business. Kyle is a Whirlpool Preferred Service tech.
Jason
Technician
Jason is one of A-Tech’s appliance service techs in NWA. He brings several years of experience to the company. Jason is a Whirlpool Preferred Service tech and has been recognized for his excellent customer service by A-Tech.