We considered replacing our 10 year old Samsung washer when it failed last week. ATech was recommended by my daughter so we had a service call to diagnose the problem. The repair cost less than half of replacement, so it made sense to fix rather than replace. This week, our Samsung dryer failed… called ATech yesterday, Allan hustled back today and fixed the dryer for less than half the replacement. CUSTOMER SERVICE, HONEST AND INTEGRITY is appreciated and so rare these days. We are highly recommending this company!
Prompt response and friendly service, Took a little time to get part but not too long. Will use again.
Polite. He had the part on his truck so it was fixed immediately & quickly.
Five star — completed fast, answered all questions; plus parts came in fast, return visit was promoted and completed quickly.
Both initial and follow up appointments were on time and prompt. Repair was completed properly and professionally.
My technician was very prompt and knowledgeable about my refrigerator and was complete in no time
Jason was very knowledgeable and was able to answer all questions. He is a true professional.
The technician Fred from ATech was knowledgeable, very helpful, and kind and polite!
Shane is a great tech, very knowledgeable and very friendly. Thanks to Samsung, Shane has been out to work on out refrigerator a few times and has always been professional. Highly recommended!!!
A-tech did a great job from start to finish. Alan, the service technician, did an excellent job. He was very professional in his workmanship and in his mannerism. We appreciate so much the fact that he went the extra mile to repair a double oven so that my wife could prepare our annual Christmas meal. If we have a Pliance repair needs in the future, we were not hesitate to call A-Tech and would very much appreciate it if Alan can be the one it would come back to see us.
Professional and prompt….Jason the technician was excellent. On time and provides phone call prior to confirm. Would definitely recommend!!
Allen was so smart and professional in analyzing our problem. He was thoughtful and did not waste any time. Great service
Excellent Service and quick response. Will use again!
Needed a washer part…Farhad assisted me on the phone and was outstanding in customer service! This place is great and would recommend for parts and service. Got the part I needed the same day. Very appreciative of Atech.
Great service and price
Very professional and knowledgeable, quick to get our oven back in service and very reasonably priced. Thank you so much
My refrigerator has had three other parts replaced on it prior to this visit by other service repair companies. The refrigerator continued to get worse, going from freezing everything in the refrigerator to it not cooling . I am hopeful to say your company has fixed the problem by making adjustments on the door. The temperature had been running between 52-60 degrees this morning it is ranging between 30-38. The service repair man was very professional and seemed very knowledgeable about his job.
Timely, friendly service. Took a few days to get on the schedule but the serviceman arrived on time (actually a little early) and was very courteous and professional. He also fixed the problem and explained how to prevent it from happening again.
Jason quickly diagnosed the problem with our washing machine and quickly resolved the issue.
Very knowledgeable and professional. Friendly service
Arrived on time polite work done well
The service was timely and professional. The technician was exceptional.
Fast, efficient service!
Our service tech was not on time but called to see if he could come early! Super nice guy and fixed the problem right away. And there is a 90 day warranty on his work!
Great job Allen was very good
This company is awesome! They where able to fix my dryer within 24 hours and listened to my concerns! The tech man was very polite and knowledgeable. He also was able to answer all my questions and was honest! They were there when they said they would be and their communication skills are excellent! I definitely would recommend them!
Jason did a great job. Very knowledgable and honest
They were pleasant, got the job done quickly & professional.
Good service. Diagnosed and fixed the problem.
Right on time, fixed the problem in a flash and the price was right!
The repair person is always prompt and on time. He is always very friendly and courteous.